Ticket Terms & Conditions

*The ticket is valid for one (1) admission with no right of re-entry. It is valid only on the date indicated and for the attractions stated.

*Entry will be refused, without refund, liability, or compensation, if the ticket has already been scanned or found to be tampered, counterfeited, or not purchased from J Castles or its authorized sellers. J Castles may deny entry, without refund, liability, or compensation, if the ticket is torn, damaged, or defaced in any way.

*The Guest is personally responsible for the safekeeping of the ticket and QR code. J Castles will not replace lost, duplicated, or stolen tickets. It is the responsibility of the buyer to protect their voucher from loss or theft; J Castle is not responsible for any lost, duplicate, or stolen ticket(s).

*Duplicating, reprinting, or reselling of tickets, whether online or otherwise, is strictly prohibited and will cause the ticket’s immediate cancellation. Violators will be subject to legal liability.

*The guest must adhere to Park rules and regulations and follow all instructions at the Park.

*J Castles reserves the right, in its sole and absolute discretion, without prior notice and without refund, liability, or compensation, to change to operating hours of any attraction or show, close the park or any part of it temporarily, restrict the number of persons having access to a facility, and/or suspend or cancel any entertainment program if the circumstances so require.

*The ticket is subject to J Castles Ticket Terms and Conditions.